I had a customer order her third reservoir today, and on a hunch I asked her if she was using this sticky herbal formula. She said that she was and that her dental office had recommended it.
There is nothing wrong with using the herbal formula separately as a stand alone mouthwash. However, nothing sticky should be used in the Hydro Floss.
This is sad because may other patients will continue to break their reservoirs without understanding why. The sticky formula causes the reservoir to 'stick' to the base. When they try to separate the reservoir from the base, they end up breaking the reservoir.
It is actually not necessary to put these substances into the Hydro Floss. However, it is ok to put mouthwash in that is not sticky. In other words, a non-sticky liquid can be placed in the Hydro Floss - but nothing solid and nothing sticky should be. No salt or baking soda should be used either.
Actually, the Hydro Floss is capable of doing a very good job without any 'help'.
Here are directions for using the Hydro Floss effectively.
So, I hope that I have helped to clear up this problem for people. If you have been using a sticky herbal formula in your hydrofloss and have seen your reservoir break, now you know why. You will now also know not to do that in the future.
Sincerely,
David Snape
ToothyGrinsStore.com
1-888-586-6849
PS: If you are dental professional who would like to be listed on this site - read this.
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