Sunday, August 18, 2013

An Example Of What You Don't Want To See From Your Ecommerce Provider

I won't publicly name my eCommerce provider  but here is how you can find out who they are:


choose a better ecommerce provider

They force me to put a link at the bottom of my page that goes directly back to them.   You can find that link on the bottom of the page here. 

I am not able to remove this link (it just comes back when you remove it from the template) unless I pay them an additional $25 per month.

I wasn't able to remove the link but I did change the link text from their name to "Thank You For Visiting".

Keep in mind. I'm not a basic customer. (Which shouldn't matter anyway.)   I am on one of their higher paid plans, but they still won't allow me to remove the link. 


Another Example :

I asked tech support something like this:

I notice that many of your competitors are integrated with Amazon payments, when will we see this feature:

There answer started with:   Currently we do not have information on when/if we are integrating with Amazon Payments.

Of course, they went on to apologize, but I can tell you that this is typical of the support you can expect from them.


These are examples of things you should look out for when choosing an Ecommere provider. 



what should you avoid when looking for an ecommerce providerSincerely,



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