The problems with Adobe Billing continue
You can catch up on the previous fiasco here:
http://blog.toothygrinsstore.com/2013/08/my-experience-cancelling-adobe-creative.html
and here:
http://blog.toothygrinsstore.com/2013/09/update-to-adobe-billing-practices.html
So, I thought we had this ironed out and that I would not be billed any longer.
But, it is not clear that is actually the case. Note, my subscription was cancelled as of September 15, 2013 as noted inside adobe's website here: https://creative.adobe.com/account/plans
Here is what it say as of today when I logged in:
Account Status: Your plan was canceled on September 15, 2013
[ note: I called them to cancel long before this date]
~On September 14, 2013, I was sent this letter from Adobe:
We hope you've been making the most of everything Creative Cloud has to offer. With the next generation of creative apps like Adobe Photoshop® CC, Illustrator® CC and more; great training resources; and more efficient ways to collaborate and share with the creative community, you have everything you need to create your greatest work. Only in Creative Cloud.
To make sure you can continue to use your favorite tools and services without interruption and take full advantage of everything that's new, your membership will automatically renew on 16-October-2013 (PT) at the annual plan price of 19.00 USD per month, plus applicable Tax/VAT. You don't have to do anything to renew.
If you'd like to review your membership details or update your renewal settings, simply log in to your account.
Thanks for being part of Creative Cloud.
The Adobe Creative Cloud Team
So, it is not clear what is going on here. Looks like they may bill me again in October?
I logged in to my account as suggested above and I do not see any way to ('change subscription settings)
How should I deal with this concern?
Does this mean that Adobe will continue to bill even though I cancelled this subscription?
What do you think about all this, share your comments below.
Sincerely,
David Snape
